What information do we collect?
- We collect information from you when you register on the site, place an order, request a quotation, sign up for our newsletter, and respond to a communication, such as live chats, e-mails and etc.
- When ordering, registering or requesting a quotation, we may ask you for your name & surname, e-mail address, phone number, or other information. You may, however, visit our site anonymously.
- Like many websites, we use “cookies” to enhance your experience and gather information about visitors to our websites.
How do we use your information?
We may use such information in the following ways:
- Personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested
- Allow us to better service you in responding to your customer service requests
- Contact you for future promotions and updates on our products
If you have opted in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below. If you have not opted in to receive e-mail newsletters, you will not receive these e-mails.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or request an enquiry, we offer the use of a secure server.
Do we use “cookies”?
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being set, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so look at your browser Help Menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient, and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include Trust Guard. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How can you opt out, remove or modify information you have provided to us?
To modify your e-mail subscriptions, please change your preferences in the “My Account” section. You may also have your information removed by calling 00961 1 266887 or by clicking on the Contact Us/Live Chat button on this or the home page.
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites, including when a specific link does not work.
Changes to our policy
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback relating to privacy, or any other issue.
Online Policy Only